Service provider
Assistio is operated by
شركة المستقبل الرقمي لأجهزة الكمبيوتر والأنظمة الأمنية وتركيبها وصيانتها.
1. Acceptance of these Terms
By accessing or using the Assistio website, submitting a form, booking a demo, starting a chat, or otherwise engaging with our public-facing website services, you agree to these Terms & Conditions.
If you do not agree, do not use the website or related contact and booking workflows. If you use the website on behalf of a company, you represent that you have authority to do so.
2. Website purpose and service information
The Assistio website is intended to present our business, describe our solutions, support lead qualification, enable demo booking, and facilitate contact with prospective or current customers.
Descriptions of features, channels, pricing, or rollout approaches are for general information only and may change from time to time. Not every feature, integration, or service path is available to every customer or in every region.
3. Permitted use
You may use the website only for lawful business, informational, scheduling, or support-related purposes connected to Assistio.
- You may review website content, submit legitimate contact requests, and book meetings with Assistio.
- You may not use the website in a way that is fraudulent, abusive, misleading, defamatory, or unlawful.
- You may not interfere with the website, attempt unauthorized access, scrape protected areas, or test vulnerabilities without written permission.
- You may not use the website or our contact tools to send spam, malicious code, or content that infringes third-party rights.
4. Demo requests, contact submissions, and communications
If you submit a form, request a demo, or contact Assistio, you agree to provide accurate information and to use real business contact details where appropriate.
You understand that Assistio may respond by email, phone, calendar invitation, or live chat where relevant to handle your request, confirm scheduling, qualify the opportunity, or continue related service discussions.
5. Separate commercial agreements
Website content does not by itself create a binding service contract. Paid services, onboarding, scope, deliverables, service levels, and payment terms are typically governed by a separate order form, proposal, statement of work, subscription agreement, or other written arrangement.
If a separate written agreement applies, that agreement governs the covered services and takes precedence over these website terms for any conflict or inconsistency.
6. Third-party tools and integrations
The website may use or link to third-party services such as Google Calendar, Chatwoot, OpenAI, Stripe, form processors, analytics tools, or communication platforms. Your use of those services may also be governed by their own terms and privacy notices.
Assistio is not responsible for the independent acts, outages, policies, or security practices of third-party providers except to the extent required by applicable law or a separate written agreement with you.
7. Intellectual property
The Assistio website, branding, design, content, layout, graphics, copy, software logic, and related materials are owned by Assistio or its licensors and are protected by applicable intellectual property laws.
Except where explicitly allowed by law or written permission, you may not copy, reproduce, distribute, modify, republish, create derivative works from, or commercially exploit website content.
8. Feedback and submissions
If you send suggestions, ideas, comments, or non-confidential feedback about the website or our services, you grant Assistio a worldwide, non-exclusive, royalty-free right to use that feedback for business, service improvement, and product development purposes without separate compensation.
9. No guarantee of uninterrupted or error-free website operation
We work to keep the website accurate, secure, and available, but we do not guarantee that the website, its content, or any linked scheduling or chat workflow will always be available, uninterrupted, complete, current, or error-free.
We may suspend, change, remove, or update parts of the website or its content at any time without prior notice.
10. Disclaimer of warranties
To the maximum extent permitted by law, the website and related public-facing tools are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise.
This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, or performance, except to the extent such warranties cannot lawfully be excluded.
11. Limitation of liability
To the maximum extent permitted by law, Assistio and its affiliates, founders, personnel, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the website or reliance on its content.
To the extent liability cannot be fully excluded, Assistio's aggregate liability arising from website use will be limited to the greater of the amount you paid directly for the website-specific service giving rise to the claim, if any, or one hundred euros (EUR 100).
12. Indemnity
You agree to indemnify, defend, and hold harmless Assistio and its affiliates, founders, personnel, and providers from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, your violation of these Terms, or your infringement of any third-party right, except to the extent caused by our own unlawful conduct.
13. Suspension and termination
We may suspend, restrict, or terminate access to the website, forms, chat tools, or booking workflows at any time if we believe it is necessary for security, abuse prevention, legal compliance, platform integrity, or operational reasons.
14. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information in connection with the website and related communications.
15. Governing law and jurisdiction
Unless a separate written agreement states otherwise, these Terms are governed by the law identified in Assistio's legal details and any disputes shall be handled in the courts or dispute forums that law requires, subject to any mandatory consumer protections that apply to you.
Governing law
Specified in the final signed agreement or applicable law.
16. Updates to these Terms
We may update these Terms & Conditions from time to time to reflect legal, technical, business, or website changes. When we do, we will revise the effective date on this page and publish the updated version here.
17. Contact us
If you have legal, commercial, or website-related questions about these Terms, please contact Assistio using the details below.